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ClassyLady, one thing sometimes people forget to clear, are cookies.  And many times that clears the problem. 


Also, are you on a phone or a computer?  Are you using an app? or are you coming in by logging in on your browser?  If you are using a bookmark to log in, sometimes bookmarks become corrupt.

Sometimes an app also needs to be uninstalled and reinstalled. - try a different browswer too.  If you are on a phone, perhaps your phone is needing you to do an update. 

I will work with you here until I know you have solved your issue.  after all things you try, it will be important to log out of everything, and restart your device


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